[Introspective] recordstore.uk.co issues? (part 2)

[Paolo Bientinesi]

> From: John Turpin <justified_type at mac.com>
> 
> Has anyone else had problems with digitalstores.co.uk aka  
> recordstore.uk.co? They cancelled my "Christmas" order, saying that  
> it was cancelled by my credit card, but my CC company denies it. I've  
> had other problems with them in the past.


John, this is hilarious... just look at what I received this morning in response to an email I sent last Friday.


> From: Paolo Bientinesi
> Sent: 17 December 2009 14:18
> 
> Hello,
> 
> as of today at 1pm I have not received the tickets.
> 
> Tomorrow morning I am leaving for London. Is there a solution to this?
> 
> Thank you, Paolo



On Dec 21, 2009, at 10:33 AM, Customer Services wrote:

> Dear Paolo,
> 
> Thank you for your email. Could you please confirm that you have now received the tickets for this show?
> 
> Should you need further assistance, please do not hesitate to contact us again.
> 
> Kind regards,
> 
> Kieran Spiers
> Customer Service 





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Pdj